Tag Archive for: CRM

📄 http://meganvwalker.com/recording-anonymous-feedback-while-capturing-variables-in-d365-customer-voice We can import contacts AND variables to Dynamics 365 Customer Voice so we can send out personalised...

📄 http://meganvwalker.com/query-syntax-for-relevance-search-in-customer-engagement-apps In November 2020, Microsoft introduced a new and improved Relevance Search experience to customer engagement apps (Dynamics...

📄 https://meganvwalker.com/creating-alert-rules-managing-alerts-in-d365-customer-voice In a previous video, I’ve reviewed and explained how to set up and use Satisfaction Metrics in...

📄 http://meganvwalker.com/microsoft-clarity-power-apps-portals If you’ve been following along in the Microsoft Clarity blog series I have been doing, and you...

📄 https://meganvwalker.com/import-contacts-and-variables-to-send-personalised-surveys-from-d365-customer-voice If you aren’t already aware, you can import a list of Contacts to Dynamics 365 Customer Voice...

📄 http://meganvwalker.com/adding-custom-tags-to-use-with-microsoft-clarity We’ve got tons of way to filter data in Microsoft Clarity, including standard filters, and advanced filters....

📄 https://meganvwalker.com/using-advanced-filters-in-microsoft-clarity In a previous video, I covered the filters in Microsoft Clarity. You have a ton of them...

📄 http://meganvwalker.com/mask-and-unmask-content-in-microsoft-clarity One of the coolest things about Microsoft Clarity is also one of the things I find the...

📄 http://meganvwalker.com/applying-filters-to-the-dashboard-recordings-heatmap-in-microsoft-clarity There are a ton of ways to filter the data being displayed on the dashboard in Microsoft...