Creating a carefully crafted survey to send out to your customers can take time. So can filling out that survey! Although you might try to keep it concise, sometimes you need a survey that has a lot of questions and even multiple pages. If it makes sense for your survey, you can now allow for paused responses, where a respondent can complete some of the questions, close the survey and then come back to it later. The responses they already gave will be saved so they can continue where they left off. Let’s look at how you can do this in Customer Voice.
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