Take my Microsoft Forms Pro Online Course to learn everything you need to capture, analyze, and act on customer and employee feedback with this simple-yet-powerful survey solution:
Microsoft Forms Pro is an enterprise survey capability that helps businesses obtain the feedback they need to make smarter decisions. Powered by both Office 365 and Dynamics 365, Forms Pro supports businesses seeking to transform customer, product, and employee experiences.
This video will show you how to check for any potential duplicates when receiving survey responses and either link to an existing record, or create a new one when needed.
This is the post referenced from Bruce Sithole:
More information on tools used in this video:
Microsoft Forms Pro: https://formspro.microsoft.com
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